Please be advised that the official business days in the Sadad Kuwait from Sunday to Thursday. Fridays, Saturdays, holidays and public holiday its holidays for all employees of Sadad Kuwait and shipping companies, Our first mission is to offer you the best online shopping experience, so we have made it easier for you to make your shipment easier because your convenience is our priority. Sadad Kuwait mainly delivers your orders through the company's own fleet but may get help from a third party at peak times to ensure the timely shipping of your order. We allow you to choose the most convenient time for your delivery, on any day, on another day according to your geographical area, or during any week or even month. You can subscribe to get your orders delivered for the selected products on a regular basis (daily, weekly or monthly). Orders should be requested at least four hours ahead of time for same-day delivery, bearing in mind the cut-off time of 0:00 PM and working hours of SadadKuwait. Some goods may need more time for processing, with delivery taking a day or several days, depending on the nature of the item. In the case of urgent orders, please contact our customer service and we will do our best to help you. We will ask for your signature on a copy of the invoice to confirm receipt of the goods. We will deliver the order to the registered address and we consider the signature of anyone at the address as a receipt of the order. If there is no one at the registered address to receive your order, we will ask you to contact our customer service to agree another delivery time. The company is not able to attempt delivery more than twice. The company is not responsible for any order exceeding 00 days of the first delivery attempt. The goods sold may be replaced within 14 days from the date of purchase, provided that they are in cartons in the same condition at the same time of purchase and valid for sale again. In the case of request for replacement or retrieval of the product, the customer must bring the product to our store for examination before replacement and the inspection within 2 days. The delivery charge is KWD 1.00 per order. Cash on Delivery fees is applicable when shipping is not to the mentioned 9 cities. The fee is SAR 00.00 and it is going to the shipping company. You can save this amount by using different payment method Important Delivery Information: A signature is required upon receipt of the shipment. We insure all packages in transit from sssports.com to the delivery address against theft and incidental damage. Once the package has been signed for it is no longer insured by Sadad Kuwait. Sadad Kuwait reserves the right to add extra charges to the shipping delivery if your location is in a remote area.